System mapping in practice. From complex change to targeted action

From complex change to a practical system map

Changes related to circularity, digitalisation, new technologies or regulation rarely take place within a single department or company. Success often depends on the interplay between technology, customers, business models, partners, market mechanisms and policy.

System mapping helps make these connections visible and provides a better understanding of the mechanisms influencing the desired change. In this webinar, you will be introduced to a practical approach to system mapping. We will show you how to define the scope of a systems challenge, identify relevant stakeholders and factors, and structure causal relationships in a causal loop diagram. We will also explore feedback mechanisms, dependencies, delays and how to choose an appropriate level of detail.
 

For whom?

Are you working on a challenge where technology, customers, partners, regulation and internal decisions influence one another? This training will help you structure that complexity before deciding where to take action.
Particularly relevant for:

• Innovation and product managers looking to deliver technological innovation in a complex environment
• R&D managers who need to take technology, markets, customers and partners into account
• Business developers creating new value chains, ecosystems or business models
• Strategy professionals making decisions about complex transitions
• Professionals working on circularity, digitalisation or changing regulation
   

Key takeaways

The focus os this webinar is not only on creating a system map, but above all on how you can use it. How can it help you identify important system dynamics? Where might potential leverage points lie? Which risks and critical dependencies deserve attention? And how can you translate insights into coherent interventions?  We will also look at the role of co-creation with stakeholders: a system map can help bring different perspectives together, make assumptions explicit and establish common ground. We will illustrate the approach with practical examples and briefly explore supporting tools such as Miro, Kumu and AI.

After this webinar, you will have a better understanding of:

• when system mapping can be useful
• how to define the scope of a systems challenge
• how to capture relevant factors, causal relationships, feedback loops and  delays in a system map
• how system mapping can support the identification of potential leverage points, risks and interventions
• how co-creation and tools can support the mapping process