Quick Response Manufacturing

QRM is a strategy for cutting the lead times of company processes. It entails assessing design, production, administration and delivery and then reorganising the company’s structure and processes with a view to enhancing speed.

While lean manufacturing is most suited to high-volume, repetitive environments, QRM is the answer for environments handling smaller volumes of highly customised products. QRM was specifically developed for companies that work with small product series and market a wide range of product variants. The strategy aims to reduce lead times throughout your company – from ordering and engineering to production and dispatch.

QRM is based on a set of tried-and-tested principles, methods and tools designed to drive down lead times throughout the entire organisation.
Alongside improved lead times, QRM offers a host of other benefits:

  • lower production costs;
  • better customer service;
  • shorter delivery times;
  • higher product quality;
  • faster introduction of new products;
  • fewer reworks;
  • higher turnover thanks to a more competitive market position.

“Time is money, so QRM provides for pure profit” – Rajan Suri

The concept of Quick Response Manufacturing was developed in the 1990s by American professor Rajan Suri of the University of Wisconsin. In 1993, he teamed up with a number of companies to found the Center for Quick Response Manufacturing. The institute is concerned with developing and implementing the principles of QRM in industry. These projects achieved impressive results: lead times were slashed by an average of 80%, while costs were cut by 25%.

The Center for Quick Response Manufacturing has since made headway in Europe too: the new Quick Response Manufacturing Centre was opened in Arnhem with support from various Dutch and Belgian universities, companies and consultancies and from Sirris.