The lack of access to customer data should not be seen as a problem only pertaining to product manufacturers. Mainly for customers this results in several financial complications such as reactive instead of proactive maintenance, no access to future/novel product optimisations, and unavailability of customised services. The InsightProducts project supports companies to improve their product and service offering through qualitative product data acquisition and use in view of digital servitisation.

Is your company also thinking about expanding or transforming its offering with a digital service? Do you want a better understanding of everything this entails? Then the training 'Agoria Academy: How to build a Digital Business' on 4 June is perfect for you. Your instructors are experienced experts who have guided more than 400 digital companies in the past decade.

The InsightProducts project supports companies to improve their product and service offering through qualitative product data acquisition and use, in view of digital servitisation.

The revenue model of digital servitisation, in which physical products are enriched with digital services, offers product builders a range of new possibilities, but also presents new challenges. On 12 December Sirris organises an inspiration workshop to provide companies that build physical products and want to explore the possibilities to take the step to smart, connected products with an overview of the inns and outs of digital servitisation and to give them the tools to get started.